FAQs
Is there a minimum purchase requirement?
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No. We do not require a minimum purchase amount on
How do I Change My Personal Information?
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To change any of the personal information you entered when
What About Error Messages?
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Although we extensively test everything before it appears on our
I’ve added items to my cart and my cart is empty, what’s the deal?
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This is likely caused by cookies being disabled on your
Why Should I Create An Account?
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By creating an online account at OstrichLand Store, you'll be
Why didn’t I receive a order/shipping confirmation email?
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Every time an order is placed or shipped our system
When my order will be delivered?
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The delivery date is based on your purchase date, the
What does my order status mean?
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Processing: We have received your order and it is currently
What happened after my order has been placed?
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After you placed your order OstrichLand Store will take 1-2
How do I make changes to my order?
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You can make changes to your order from the home
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